Arnold Clark Sucks

 

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www.arnoldsucks.com

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just spent an hour on the phone to various AC depots trying to find out why
the car I bought from them and am trading in tomorrow (Tues. 28th July)(only had
it two months) has outstanding finance from the previous owner??????
Duncan the manager from Europa Boulevard Renault branch in Warrington visits
this site
I am taking AC to court, will post full details when I get the result 28.7.2003


Re: Bare Faced Lies by salesmen.
I was told by the salesman at the Allison St garage, that the vehicle I'd
purchased was previously owned by an old woman, on the motability scheme.
Funny when I turned the Radio on and the pre-sets were radio 1, Clyde 1 and Beat
106. Groovy Granny.
This may not be a major issue for some people, but why lie unless you're
covering something up. My car hasn't had too many problems, but generally
doesn't perform the way it should. I guess it was hammered by the previous
owner. 28.7.2003


Nearly signed for Volvo S80 in the Inverness garage. Their warranty promise
seemed to be the best and the car had a check list 2 pages long to confirmed it
had been checked (or so we're led to believe!!) It was pale blue and I've never
liked the colour so reading your brill website I now know what a near miss I've
just had!! Isn't the wed a great tool ;-) 28.7.2003

BOUGHT A 1 YR OLD TOYOTA YARIS FROM A.C.
FAULTY STEERING AND MULTI SCRATCHES ON THE BODY REPORTED WITHIN A FEW HOURS OF PURCHASE.A.C.SAY IT WAS FINE WHEN IT LEFT HERE BUT BRING IT BACK WE WILL CHECK AND FIX IT.
HOW ABOUT A COURTESY CAR...NO WAY....SIR
FOUR DAYS LATER ARRIVE TO PICK UP CAR ..........
CAR STILL THE SAME..........!!!!!
BY NOW I HAVE LOST CONFIDENCE IN THE CAR AND A.C. AND I CLAIM MY STATUTORY RIGHTS THEY INFORM ME I HAVE NO RIGHT TO REJECT THE CAR
I CALL TRADING STANDARDS A.C.THEN CALL AGAIN TO ADVISE ME THAT OF COURSE I HAVE THE RIGHT TO REJECT THE CAR BUT IF YOU DO YOU'LL END UP IN COURT AND YOU WOULDN'T WANT THAT.......SIR
THIS IS HAPPENING TODAY MONDAY 28 JULY 2003 28.7.2003

Just to let you know that I was going to take my Peugeot 306 into Arnold Sharks 
at Tollcross in Edinburgh and went in yesterday after work to find that when I 
went to look at some cars I was getting funny looks from a couple of the 
salesmen and none of them would even come and ask me if I needed any help. 
After walking around I went inside to see about servicing and this man was 
trying to tell the man behind the desk about his car but the guy was just 
trying to get him out of there, needless to say I left and after finding this 
site I won’t be going there ever again. 29.7.2003


Well hello there I am now an official sucker. Yep I fell for the Arnold Clark I
will sell you a Daewoo with full three year warranty and free servicing (You
won't find out this isn't true until it's too late and I will deny ever having
said such a thing!) The car was pre registered and guess what I am not the
original owner so I suppose that makes me a bit of a sap for booking my free
service, delivering my car to the official Daewoo dealership, taking possesion
of the courtesy car and then returning home only to receive my official "you are
a sap you went to Arnold Clark didn't you" phone call no you are not entitled to
free service. Well done Arnold I was completely duped by your disguise as a
Daewoo dealer/reputable company/someone who cares etc. Yes it worked I assumed I
would receive full benefits as a new Daewoo owner and further assumed that my
local friendly looking after his own commission salesman would make sure that I
did not do away with this incorrect assumption !
without fully informing me that I had been shafted. Do I get a badge????  30.7.2003

NO LIGHTS ALLOWED DURING THE DAY IN PREMISES THEY COST TOO
MUCH MONEY. TIGHT FISTED AULD GIT 30.7.2003

We bought a Renault Laguna (2000) from AC Kingsway Dundee 8 moths ago. After 8
weeks it needed an ignition coil replaced costing about £150, which Renualt were
to pay 80% and us 20%. I don't think so, we've only had it 8 weeks - we didn't
pay. Now the central locking is not working and was reported when the car was
still in manufacturers warranty. AC 'fixed' the central locking by resetting it
and told us even if the warranty was up, Renault would still pay a percentage -
this is lies. On the day of the warranty expiring the central locking was again
not working. Surprise Surprise Renault aren't to pay anything towards fixing
this and we've been charged £171 to get this fixed. AC's after sales customer
relations are absolutely shocking. They kept blaming Renualt and wouldn't take
any responsibility. They should not get away with this, I will never deal with
this company again and will make sure I tell as many people that I can how
terrible they are. 30.7.2003


1) One of the taxi drivers I work with bought an ex-demo MG ZR turbo diesel 6
months ago from an Arnold Clark branch in Ayrshire. about 6 weeks ago it dies on
the road, and he has to get the RAC out - diesel pump wasn't bolted in properly.
Returned to Arnold Clark who replace the diesel injection pump. It still has a
bolt missing however. 2 weeks ago, the car starts to get really sluggish and
noisy again. Injection pump is loose again. Arnold Clark are blaming it on a
missing 'engine back plate@ whatever that is - and claim they can't get one from
Rover till OCTOBER! Car is currently still with them, and my poor workmate is
running about to and from the office on a Moped.
2) Another friend bought an R reg Renault Clio 1.4 RT Sport from another branch
of Arnold Clark in Ayrshire 6 months ago. Her timing belt snapped outside
Prestwick Airport yesterday. Still awaiting their response on this one. 1.8.2003

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